3 pages tagged with "communication"

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most.

We have found ourselves attending a meeting that felt like we were wasting our time with a “monologue” that is either hard to follow or doesn’t seem so interesting as it could. Let’s fix this.